Technical service and software installation specialist / leading specialist

Your duties: • Installation, configuration, and software installation and updates for POS terminal equipment; • Establishing a connection with the host (processing system) for POS terminals and performing test operations; • Prompt investigation of technical requests from customers, resolution of malfunctions on-site or remotely; • Detection and resolution of communication issues (GPRS, Ethernet, Wi-Fi) occurring in POS terminals; • Accounting, inventory, registration, and management of POS terminals in relevant systems (TMS or internal platforms); • Ensuring the connection of POS terminals with cash registers and other integration solutions; • Testing and monitoring the operation flow for card payments (authorization, clearing, settlement); • Participating in the pilot testing, certification, and acceptance processes for new terminals; • Involvement in the adjustment of terminal parameters; • Technical inspection, replacement of faulty equipment, and coordination with vendors; • Preparation of regular technical reports and documentation of work performed. The suitable candidate for us: • Higher education (in IT, computer engineering, or related fields); • Basic knowledge of POS terminals, payment systems, and acquiring processes; • Skill in networking knowledge (TCP/IP, APN, VPN, router/switch basics); • Experience working with Linux/Android-based POS devices is a plus; • Understanding of processing systems and card payment standards (EMV, Contactless, NFC); • Ability to work with technical documents and perform log analysis; • Proficiency in MS Office (especially Excel); • Fluent in Azerbaijani and Russian, technical level in English is desirable; • Analytical thinking, problem-solving, and operational decision-making skills; • Ability to work in a team and customer-oriented approach; • Willingness to carry out fieldwork (including travel and site visits); • A person who is eager to quickly learn new technologies and develop themselves.