Specialist / Senior Specialist in Technical Services and Software Installation

Your tasks will include: • Installation, configuration and downloading/update of software for POS terminal equipment; • Establishing the connection with the host (processing system) on POS terminals and performing test operations; • Prompt investigation of technical requests from customers, troubleshooting on-site or remotely; • Identification and resolution of communication problems (GPRS, Ethernet, Wi-Fi) that arise on POS terminals; • Accounting, inventory, registration and management of POS terminals in relevant systems (TMS or internal platforms); • Ensuring connection of POS terminals with cash registers and other integration solutions; • Testing and monitoring of transaction flow for card payments (authorization, clearing, settlement); • Participation in pilot testing of new terminals, certification and acceptance processes; • Participation in the setup of terminal parameters; • Technical inspection, replacement and coordination with vendors of defective equipment; • Preparation of regular technical reports and documentation for completed tasks. The suitable candidate for us: • Higher education (in IT, computer engineering or related fields); • Basic knowledge of POS terminals, payment systems and acquiring processes; • Skills in network knowledge (TCP/IP, APN, VPN, router/switch fundamentals); • Experience with Linux/Android based POS devices is an advantage; • Understanding of processing systems and card payment standards (EMV, Contactless, NFC); • Ability to work with technical documentation and analyze logs; • Proficiency in MS Office (especially Excel); • Fluent in Azerbaijani and Russian languages, and technical level in English is desirable; • Analytical thinking, problem-solving and operational decision-making skills; • Ability to work in a team and customer-oriented approach; • Readiness for fieldwork (including business trips and site visits); • A person who is eager to quickly learn new technologies and develop themselves.